We use the information needed to run Yana LMS and support your business workflows. This policy describes those practices in more detail. The exact information involved depends on the features you choose to use.
Information we collect
We may collect information you provide when you contact us, request a demo, or use Yana LMS. This can include your name, work email, phone number, business details, and information you choose to enter about leads and customer conversations.
How we use information
We use information to provide and maintain Yana LMS, respond to enquiries, help manage leads and follow-ups, improve the service, and protect it from misuse. We do not sell personal information.
WhatsApp and other services
If you use WhatsApp features, messages and related data may be handled by WhatsApp/Meta and other providers needed to deliver the service. Their own terms and privacy notices apply. Only contact people who have given you the permissions required for your communications.
Storage and retention
We keep information for as long as needed to provide the service and meet legitimate business or legal requirements. Retention periods can vary based on the type of information and how the service is used.
Security
We use reasonable safeguards designed to protect information. No online service or method of storage can be guaranteed to be completely secure.
Your choices
You can contact us to ask about, correct, or request deletion of personal information you have provided, subject to applicable requirements. You can also stop receiving promotional messages by following the instructions in those messages or contacting us.
Children’s privacy
Yana LMS is intended for business use and is not designed for children. Please contact us if you believe a child has provided personal information to us.
Changes to this policy
We may update this policy as the service changes. The revised version will be posted on this page with an updated date.
Questions about privacy?
For privacy questions or requests, contact Yana Technology. Email yogesh@yanatechnology.com or message us on WhatsApp.